“I'm in disbelief right now. Not only is our fridge working again, but Utah Appliance Tech is handling all the LG warranty stuff. That alone would warrant a 5 star review, but on top of that, the woman I spoke with on the phone and the man who came out to fix it were the nicest, most helpful people I've ever worked with. Oh, and on top of THAT, they were able to fit me into their schedule in just two days! I expected to pay a thousand dollars or more and be without a fridge for weeks, but instead I've got a working fridge at no cost to me just two days after calling them. So, if you have a broken LG appliance, it's a no-brainer to go with Utah Appliance Tech. Even if/when one of my appliances breaks that's not under warranty, they're going to be the first and only call I make. I know I'm using a lot of hyperbole but that's really how impressed I am with this company.”
Robbie Collett
"The team at Utah Appliance Tech was outstanding to work with! They had a tech, Brad come over two hours after we made our call and he immediately found out the issue with an older model LG refrigerator. He even went and purchased a relay switch and returned shortly and had it up and running within minutes. Michelle was fantastic in coordinating and communicating everything to me from the very beginning, I would recommend this family run business to anyone that I know and I will have them in my contacts for any future use that I may have. I highly recommend using Utah Appliance Tech for any of your appliance issues that need servicing, they were simply the best!"
Jeff Wilcox
“Wow! That’s all I can say about the amazing service experience I’ve received from Utah Appliance Tech. I returned home from a holiday vacation to find our LG refrigerator had stopped cooling. Now it’s the weekend and I’m trying to find someone to help service our refrigerator. On Sunday afternoon I sent Utah Appliance Tech an email explaining my urgent need for service, not expecting to hear from anyone until Monday. Much to my surprise I received an email reply Sunday afternoon, indicating they had an available service time for the next day, I was very pleased. The next morning, right on time, Brad the technician arrived at our home and got straight to work. He was very personable and easy to chat with, he answered all my questions and completed the repair quickly. The price was exactly what I had been quoted and they agreed to handle the warranty claim for the parts. I’m completely satisfied with Utah Appliance Tech and would highly recommend them to anyone having problems with their LG refrigerator. There are many companies that could learn some valuable lessons about customer service from Utah Appliance Tech, just amazing. Thank you!”
Douglas Dotter
LG appliance repair
1084 E State Rd Ste I
American Fork UT, 84003
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